Brenton Haven Beachfront Resort

* We reserve the right to change the unit allocation should circumstances require it.
* Check-in and departure times must be adhered to at all times. Check-in is at 15h00 and departure is at 10h00.
* Reception office hours vary; for late arrivals, keys will be left at security.
* All units are non-smoking units. Smoking is only permitted outside the chalets
* Units are serviced daily at no additional cost
* Customer acknowledges that all quotations on services and/or prices are subject to change. In the event of a wrong service and/or price quotation,
Brenton Haven will decline the client's application for the services or product(s) in writing and submit a duly updated application form for the client's approval detailing the correct services and/or pricing.
* Brenton Haven is our home. We kindly request that guests respectfully leave our accommodation upon checking out, just as anyone
would wish for a 3rd party who had stayed in their home. Please note that should our team be required to clean excessively upon a guest's departure
(including the need to clean cooking utensils, crockery and cutlery), then an additional cleaning fee of R200 will be levied.
* Should the unfortunate situation arise that damage is caused to the accommodation unit that any guest occupies during their stay at Brenton
Haven, as well as that accommodation unit's fixtures, fittings, furnishings, or equipment, then all repair works required will be chargeable in full
to the guest. Photo evidence will be taken by Brenton Haven and copies of invoices provided to verify damage costs.
* From time to time Brenton Haven Limited or other authorised parties carry out photography and/or video recording in the Property and/or facilities.
which may feature guests. Entry to the Property and/or Facilities is deemed acceptance of these Regulations, and you therefore agree that Brenton
Haven Limited or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format
whatsoever. You further agree that copyright in these materials rests with Brenton Haven Limited or such authorised party (as the case may be).
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"We reserve the right to not refund card fees (transaction costs) in the case of any cancellation or situation where funds need to be reversed back to a credit card.
*The cardholder & ID/Passport must be present at check-in.
*The credit card used for the online payment must be present at check-in.

If cancelling 21 days before arrival, forfeit 100% of the booking total.
If cancelling 22 days before arrival, forfeit 50% of the booking total.
If cancelling 60 days before arrival, forfeit 10% of the booking total.