L'Avenir Country Lodge

This policy applies to all persons from 0 up to and including 11 years old. Persons from 12 years and older are considered adults and will therefore require their own rooms at the applicable rates. 0 - 2 Year old children (sharing suite with adults) are accommodated in a cot at no additional cost and inclusive of breakfast, depending on the availability of cots and/or rooms with a mattress. 3 - 11 Year old children (sharing suite with adults) are accommodated on a mattress at R200.00 per child per night, inclusive of breakfast and depending on the availability of rooms that can accommodate a mattress. Children occupying their own room will be charged at the applicable room rate. Cots can accommodate a maximum of one child per cot. Rooms accommodating children sharing with parents contain one mattress per room. Child minding facilities are available at an additional cost by prior arrangement.

Travel Information:

Insurance ? We highly recommend that travel insurance is taken out. Transfers ? Transfers can be arranged with reservations on request at additional costs ? All transfers are handled by accredited car hire and charter companies ? All transfers must be arranged prior to arrival. Provisional Reservations ? Not available to reservations between 20 December and 10 January (travelling dates) ? Subject to availability; i.e.: should we have limited suites available, only confirmed bookings will be accepted ? Made less than 30 days prior to arrival - will be held for a maximum of 72 hours ? Made 60 - 90 days prior to arrival - will be held for a maximum of 7 working days ? Made more than 90 days prior to arrival - will be held for a maximum of 14 working days ? Should confirmation not be received by the given date; the booking will automatically release and can only be reinstated on the basis that the booking is confirmed/guaranteed ? Full names of guests travelling will be required to convert the status from provisional to confirmed. Payment ? Full pre-payment is required 30 days prior to arrival ? Mantis reserves the right to release bookings, should payment not be received by the requested date. ? Any discrepancies on the confirmation/pro forma invoice must be addressed at time of booking ? All bank charges are for the account of the tour operator and will not be paid by Mantis.

Group/Conference:

Deposit, Payment and Cancellation ? This policy applies to bookings of five (5) or more rooms ? A minimum of a 2 night stay applies throughout the year ? A 10% non-refundable deposit may be requested at the time of booking in order to secure rooms, depending on the size of the group ? A 50% non-refundable deposit is payable 90 days prior to arrival ? A 100% non-refundable payment 60 days prior to arrival ? One (1) complimentary suite will be reserved for a group greater than 10 suites, subject to availability and inclusive of accommodation only.

If cancelling 15 days before arrival, forfeit 100% of the booking total.
If cancelling 30 days before arrival, forfeit 50% of the booking total.